Update as of March 24, 2020 - Information Related to Coronavirus (COVID-19)
Dear Valued Bank of Denver Customer,
As the nation comes together to slow the spread of COVID-19, we remain committed to doing the right thing for the health of our customers, our employees and our community. According to the U.S. Department of Homeland Security, banks are considered a critical infrastructure industry. With focus on supporting you in this tough time, below are changes going into effect on Wednesday, March 25, 2020 to provide relief and increased peace of mind for you.
We have decided to close our Golden Triangle Branch however, the ATM will remain accessible. We have increased the amount of staff that will be working from home. Banking hours will change to 9:00 am – 4:00 pm Monday-Friday and our Saturday hours will remain the same: 9:00 am – 4:00 pm at our Leetsdale Branch and 9:00 am to 1:00 pm at our Uptown Branch. Our lobbies will remain closed with drive-up service only. All other business is by appointment only. Our staff will continue to sanitize their hands between transactions and clean the tubes with disinfecting wipes as well. We also urge you to sanitize your hands before and after using the drive-up.
A Great Option: Electronic Banking and ATMs
We encourage our customers to bank online, on your mobile phone, or at an ATM. This may be your quickest service option, and it will free up our staff to more quickly answer the phones and help customers whose only option is to bank by phone. While it may take us longer to answer the phone, please know we will answer every call as quickly as we can.
Help With Loans
If you’re facing financial hardship due to an interruption in your income due to theCOVID-19 Pandemic, we will work with you to ease the burden. Simply call your loan officer and let them know your situation so we can see how we can help.
Safety and Soundness of Banking System
Bank of Denver, along with the Federal Deposit Insurance Corporation (FDIC), wants to remind and reassure you that the safest place for your money is in a federally insured bank, which all Colorado community banks are. Since 1933, no depositor has lost any FDIC-insured funds. The safety and soundness of the entire banking system is, and will remain, secure and unchanged.
We will continue to be in touch as we move forward. You may visit the thebankofdenver.com for our latest updates. And from everyone at Bank of Denver, we hope you are well.
Lori Radcliffe, President